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Crane-crashed cables caused CityLink outage

Fibre optic cables pulled down by a crane this morning caused an outage in part of the CityLink fibre network in the Wellington CBD.

The downed cables on the corner of Hunter Street and Customhouse Quay, initially thought to be power lines, resulted in traffic diversions on those streets and on Panama and Featherston Streets.

CityLink, a subsidiary of TeamTalk, had teams deployed since early this morning assessing the situation and work ins underway to get the fibre network repaired.

A spokesperson for CityLink said, “This is a major outage caused by a third party and our teams are fully focused on restoring service to our customers. The teams are aiming to have the cables back in place by about midday and then start the process of getting connectivity back in place. We expect restoration of services will commence later this evening”.

Chief Executive of TeamTalk Andrew Miller said, “This is a unique incident which has been responded to by our teams immediately. One of the benefits from the investment we are about to make in the undergrounding and transformation of our fibre networks in Wellington CBD is that we will avoid these types of outages and we will have greater resiliency within the overall network.”