Passenger demand has led to Metlink extending the new 18e route between Miramar and Karori. From Monday, the service will run without transfers and be available as an all-day service rather than just at peak hours.
“This change is directly in response to customer feedback,” said Greater Wellington Regional Council chief executive Greg Campbell announcing the change.
“We’re looking forward to hearing again from the people as they use the new and improved 18e service.
“The 18e route is of particular value as it runs via both universities. By moving its introduction forward and extending it into off-peak times it will be it more convenient for students wanting to attend lectures at different times of the day outside of the peaks,” said Campbell.
Yesterday council leaders and management briefed Parliament’s Transport and Infrastructure select committee on progress with the new network, with Campbell apologising for a “rocky and disappointing start”.
He claimed that the GWRC are making progress with the new network every day.
“We are getting more capacity into the system, better punctuality, familiarity with routes, and accuracy with real-time information.
“We know we’ll never please everyone as by the very nature of public transport we can’t offer a door-to-door service for all passengers. My goal is to achieve within eight weeks, with all operators, all agreed punctuality Key Performance Indicators and correct bus size matching, providing the correct capacity for each trip.
“Quite simply, the bus arrives when expected and there is space to take you on board.”